Logistical Services

Logistical Services

Freight and Delivery

Our campus Freight and Delivery Services unit is committed to providing you with the best possible service for delivery, office move requirements, and surplus pick ups.  Our goals are simple:

  • Sustain same day package delivery
  • Maintain a three-day turn-around for normal freight delivery
  • Maintain a 15 business day turn-around for your surplus needs
  • Accomplish work order requests on the day they are promised
  • Provide you with a 100% customer service guarantee.

In order to achieve our goals and ensure timely delivery and pickup of your requirements, we ask that you call 387-8811 or 387-8819 or to schedule all delivery, pickups, office moves, and table/chair requests.

For scheduling purposes, please observe the following guidelines:

  • Table and chair requests require at least 10 business days for proper scheduling. Your department Fund and Cost Center is required for this service.
  • Surplus moves normally are scheduled within 15 business days from the date the work order is filled out. When requesting a work order for surplus and office move requests, please ask for the work order number for follow up action.
  • Freight Delivery is first in, first out within three days unless otherwise coordinated.
    If you are expecting a freight delivery, please contact the clerk at 387-8811 in advance to make delivery arrangements.
    Our warehouse space is very restricted and is not designed for long term storage. Items awaiting delivery to your department beyond 10 business days affects our ability to service other campus departments.
  • Office moves require a minimum of 10 business days. Please contact the at 387-8819 to schedule your office move. Please be very complete as to the nature of the articles to be moved. Very heavy items need to be identified.  Items which need to be disassembled must be coordinated with Maintenance/Building Services at 387-2FIX (2349).
  • Packages, UPS, Express, Airborne, and other high priority items are delivered the same day received.
 

Logistical Services—Freight, Postal and Delivery
Western Michigan University
Kalamazoo MI 49008-5347 USA
(269) 387-8812 | (269) 387-8070 Fax
wmupostal@wmich.edu